U.S. Use of Internet to Search for Local Businesses in Past 12 Months

U.S. Use of Internet to Search for Local Businesses in Past 12 Months

Proof Point

According to BrightLocal survey, 95% of customers searched for local businesses online in 2016, with more than half (53%) doing so at least once a month

U.S. Use of Internet to Search for Local Businesses in Past 12 Months

2016 (percentage of respondents)

Note: Data based on Bright Local’s September 2016 survey of 1,062 U.S. respondents

Proof Point Findings

  • Local Business – Small businesses manufacturing, selling goods or providing services locally
  • More Monthly Searches – 53% of survey respondents in 2016 sought local businesses online at least once per month
  • Few Never Searched – Just 5% never searched Internet for local business in 2016
  • Key Drivers – Include increasing consumer dependence on online channels, greater demand for more information about businesses and their offerings, and growing number of choices for products and services available to consumers

Market Disruption

Sector

Accommodation and Travel, Healthcare/Health Sciences, Real Estate and Construction, Transportation and Logistics, Wholesale and Retail Trade

Source

Date Last Updated

June 5, 2017

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