Amazon and over 30 companies formed Voice Interoperability Initiative to enable users to access multiple voice assistants from connected devices

Briefing

Amazon and over 30 companies formed Voice Interoperability Initiative to enable users to access multiple voice assistants from connected devices

October 3, 2019

Briefing

  • Voice Interoperability Initiative – Amazon partnered with over 30 companies to launch Voice Interoperability Initiative, program seeking to enable customers to access multiple voice assistants across devices, apps and services with multiple wake words
  • Participating AI Assistants – Include Amazon’s Alexa, Salesforce’s Einstein, Microsoft’s Cortana, Orange’s Djingo and others (Apple’s Siri, Google Assistant and Samsung Bixby not included)
  • Ecosystem Collaborators – Include hardware providers (e.g. Intel, MediaTek, NXP Semiconductors and Qualcomm), original design manufacturers (ODMs), system integrators, original equipment manufacturers (OEMs) and others like Spotify, Tencent, Verizon and BMW
  • Main Priorities – Include addressing interoperability of different AI assistants, accelerating machine learning and conversational AI research, while enhancing privacy and security of customers
  • Benefits – Can create more choices for consumers, allow AI assistants to work simultaneously from single device, solve higher memory load issue for device manufacturers, and potentially lead to lower development costs

Accelerator

Market Disruption

Business Model and Practices

Business Model
and Practices

Sector

Consumer Durables, Information Technology

Function

Customer Experience and Service, IT Infrastructure, Research and Development

Organization

Amazon.com Inc., BMW AG, Intel Corp., MediaTek Inc., Microsoft Corp., NXP Semiconductors NV, Orange SA, Qualcomm Inc., Salesforce.com Inc., Spotify Ltd., Tencent Holdings Ltd., Verizon

Source

Original Publication Date

September 24, 2019

Leave a comment