Artificial Intelligence

Accelerator > Core Technologies

Artificial intelligence systems enabling automation of business processes, potentially replacing humans in repetitive jobs

Artificial intelligence systems enabling automation of business processes, potentially replacing humans in repetitive jobs

Definition

  • Rapidly-advancing capability of computer systems leveraging machine learning, deep learning, and other artificial intelligence to perform analysis comparable, if not better, than human beings (also known as "Cognitive Technologies")

Outlook

  • Increased business adoption of artificial intelligence
  • Emergence of smart, virtual personal assistants integrating information across platforms, helping users make intelligent decisions and manage lives more effectively
  • Evolved AI systems becoming emotionally aware, interacting with humans, recognizing, processing and responding to changes in voice, facial expressions and body languages
  • Emergence of AI systems that replace humans in performing repetitive and some high-skilled jobs

Implications

  • Transforming customer relationships by helping provide more responsive, personalized and better customer service
  • Pushing human workers to build new value-added skills
  • Enabling systems to act independently and perform complex tasks
Are you integrating Artificial Intelligence appropriately into your business, replacing repetitive tasks and enabling human talent to take on value-added roles?
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