Bank ING and partners Albert Heijn and AiFi will test cashierless concept store in Zaandam, Netherlands

Briefing

Bank ING and partners Albert Heijn and AiFi will test cashierless concept store in Zaandam, Netherlands

September 25, 2019

Briefing

  • Cashierless Store – Bank ING, supermarket chain Albert Heijn, and fintech company AiFi will trial cashierless concept store in Zaandam, Netherlands from September to October 2019
  • How It Works – Scans debit or credit card upon entry, uses computer vision and sensors to identify items taken off shelf, automatically computes transactions up to $28 (€25), and gives shopper notification of purchase upon exit or checkout
  • Accessibility – Does not require new account registration or mobile app download to shop in store
  • Privacy – No facial recognition is conducted, with technology only registering shape and arm movements
  • Future Plans – After testing, store will move to another location in Netherlands within 2019, and may operate like pop-up store that will be placed temporarily in offices, college campuses, and residential sites that do not have shopping centers

Accelerator

Market Disruption

Business Model and Practices

Business Model
and Practices

Sector

Wholesale and Retail Trade

Function

Customer Experience and Service, IT Infrastructure, Marketing and Business Development, Sales and Distribution Channels

Organization

AiFi Inc., Albert Heijn B.V., ING

Source

Original Publication Date

September 6, 2019

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