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Briefing
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- Voice Interoperability Initiative – Amazon partnered with over 30 companies to launch Voice Interoperability Initiative, program seeking to enable customers to access multiple voice assistants across devices, apps and services with multiple wake words
- Participating AI Assistants – Include Amazon’s Alexa, Salesforce’s Einstein, Microsoft’s Cortana, Orange’s Djingo and others (Apple’s Siri, Google Assistant and Samsung Bixby not included)
- Ecosystem Collaborators – Include hardware providers (e.g. Intel, MediaTek, NXP Semiconductors and Qualcomm), original design manufacturers (ODMs), system integrators, original equipment manufacturers (OEMs) and others like Spotify, Tencent, Verizon and BMW
- Main Priorities – Include addressing interoperability of different AI assistants, accelerating machine learning and conversational AI research, while enhancing privacy and security of customers
- Benefits – Can create more choices for consumers, allow AI assistants to work simultaneously from single device, solve higher memory load issue for device manufacturers, and potentially lead to lower development costs
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Accelerator
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Market Disruption
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Business Model and Practices
Business Model
and Practices
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Sector
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Consumer Durables, Information Technology
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Function
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Customer Experience and Service, IT Infrastructure, Research and Development
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Organization
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Amazon.com Inc., BMW AG, Intel Corp., MediaTek Inc., Microsoft Corp., NXP Semiconductors NV, Orange SA, Qualcomm Inc., Salesforce.com Inc., Spotify Ltd., Tencent Holdings Ltd., Verizon
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Source
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Original Publication Date
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September 24, 2019
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