Chinese e-commerce firm JD.com announced opening of first unmanned store in Indonesia and Southeast Asia, leveraging RFID combined with facial and image recognition technologies

Briefing

Chinese e-commerce firm JD.com announced opening of first unmanned store in Indonesia and Southeast Asia, leveraging RFID combined with facial and image recognition technologies

September 6, 2018

Briefing
  • Futuristic Store – Chinese e-commerce company JD.com opened first unmanned store in Indonesia and Southeast Asia region at popular shopping mall in Jakarta
  • App-Enabled – Customers can generate QR code using JD.ID smartphone app, and scan QR code using mobile device when entering store
  • Shopping Cart Tracking – Radio frequency identification (RFID) tracks items taken out of store, while facial recognition, image recognition, and cameras identify customers, charging purchases to their credit cards
  • Merchandise – Includes fashion and apparel, fast moving consumer goods (FMCG), and beauty products
  • No Lines – Customers can select items they want and walk out of store without passing through long lines
  • China Operations – Has over 20 unmanned stores in China, as first unmanned convenience store opened in Beijing headquarters in October 2017

Accelerator
Artificial Intelligence, Internet-of-Things

Business Model and Practices

Business Model
and Practices
Data, Interfaces and Algorithms, Evolved Distribution Channels

Sector
Wholesale and Retail Trade

Function
Sales and Distribution Channels

Organization
JD.com

Source

Original Publication Date
August 2, 2018

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