Alexa now takes food orders by voice through new feature in 20 U.S. cities

Briefing

Alexa now takes food orders by voice through new feature in 20 U.S. cities

March 7, 2017

Briefing

  • Voice-Activated Food Orders – Amazon adds feature to Alexa that lets Prime users order food from Amazon Restaurants by voice based on their order history
  • Geographic Availability – Initially available in 20 cities across U.S.: Atlanta, Austin, Baltimore, Brooklyn, Chicago, Columbus, Dallas, Houston, Los Angeles, Phoenix, Portland, Manhattan, Miami, Minneapolis, Northern Virginia, Orlando, San Diego, San Francisco Bay area, Seattle, and Tampa
  • How It Works – Customers order from specific listing or cuisine type, for example, by saying “Alexa, order tapas from Amazon restaurants”
  • Service Delivery – Orders are delivered in one hour or less, with Amazon not charging transactional delivery fees on top of Prime membership fee

Accelerator

Business Model and Practices

Business Model
and Practices

Sector

Information Technology, Wholesale and Retail Trade

Organization

Amazon.com Inc.

Source

Original Publication Date

January 5, 2017

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