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Briefing
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- Enhanced Customer Experience – Intercity bus startup Flixbus initiated pilot program that offers virtual reality experience for free to riders that travel on “panoramic” seats to and from Las Vegas
- VR Device and Applications – Uses Pico Goblin VR headsets equipped with applications such as basketball, chess and other VR games, as well as other experiences such as floating through outer space and walking across Arctic with penguins
- Travel Routes – Destinations covered in program include Tucson and Phoenix in Arizona, as well as Los Angeles and San Diego in California
- Flixbus Background – Company known to leverage various technology applications to introduce or enhance travel experience, including e-ticketing, free Wi-Fi and GPS live tracking
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Accelerator
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Business Model and Practices
Business Model
and Practices
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Sector
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Transportation and Logistics
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Function
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Customer Experience and Service
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Organization
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FlixBus
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Source
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Original Publication Date
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December 24, 2018
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