Preference for Face-To-Face or Remote Conversation among U.S. Employees

Preference for Face-To-Face or Remote Conversation among U.S. Employees

Proof Point

PSB survey found that more U.S. employees prefer working with colleagues face-to-face than via remote work technologies

Preference for Face-To-Face or Remote Conversation among U.S. Employees

2016 (percentage of respondents)

Note: Data based on Penn Schoen Berland (PSB)’s 2016 study of U.S. employees, adults who work more than 35 hours a week, from seven industries: education, government, financial services, healthcare, manufacturing, media & entertainment, and retail

Proof Point Findings

  • Face-to-Face Communication – More than half of U.S. employees prefer to talk with colleagues face-to-face versus through remote work technologies, especially among older generations
  • Millennials’ Preference – One-fourth (25%) of Millennials choose either to talk with colleagues via phone or video, though many (46%) still prefer face-to-face communications
  • Key Drivers – Include emergence of video conferencing technologies, improving network connectivity, growing demand for greater work flexibility, rising number of Millennials in workforce, and proliferation of social and/or collaboration platforms

Accelerator
Demographics

Market Disruption
Flexible Employment and Compensation

Business Model and Practices

Business Model
and Practices
Collaboration Platforms

Sector
Education, Financial Services, Government (excluding military), Healthcare/Health Sciences, Industrial Manufacturing, Media and Entertainment, Wholesale and Retail Trade

Source

Date Last Updated
February 9, 2018

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