Willingness to Use Various Automation Technologies

Willingness to Use Various Automation Technologies

Proof Point

Majority of American adults in Pew Research Center survey currently reluctant to use automation technologies, such as driverless cars, robot caregivers, and job hiring algorithms

Willingness to Use Various Automation Technologies

2017 (percentage of respondents)

Note: Data based on Pew Research Center’s survey of 4,135 U.S. adults conducted May 1-15, 2017

Proof Point Findings

  • Reluctant to Ride Driverless Vehicles – More than half (56%) of respondents surveyed would not ride driverless vehicles, citing lack of trust, fear of losing control, and general safety concerns
  • Unwillingness to Use Robot Caregivers – Majority of American adults unwilling to entrust personal care to a robot, with only four of ten indicating openness to idea
  • Negative Attitude Towards Hiring Algorithms – Majority (76%) of respondents do not prefer applying for job where computers make hiring decisions, pointing to relevance of human decision-making, and concerns that robots cannot fully replicate human skills
  • Key Drivers – Include continuous advancements in autonomous vehicle technology, increasing sophistication of robotics applications, and exponentially advancing computing power that enables development of diversified AI applications



Consumer Durables, Information Technology, Transportation and Logistics


Date Last Updated

February 14, 2018

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