Likelihood of Technological Advances in Next 20 Years

Likelihood of Technological Advances in Next 20 Years

Proof Point

Majority of Americans in Pew Research Center survey anticipate more automation in health, retail, and logistics by 2037

Likelihood of Technological Advances in Next 20 Years

2017 (percentage of respondents)

Note: Data based on Pew Research Center’s survey of 4,135 U.S. adults conducted May 1-15, 2017. Respondents who did not give answer not shown.

Proof Point Findings

  • Computerized Healthcare – Majority (79%) of Americans surveyed anticipate doctors using computer programs to diagnose and treat most diseases by 2037
  • Automated Stores – 65% of respondents expect stores to be automated, reducing interaction between customers and store employees over same period
  • Delivery Robots – Six in ten (65%) survey participants think most deliveries will be made by robots and drones instead of humans by 2037
  • 3D Printed Products – Less than half (43%) expect most products to be 3D printed at home, instead of bought in stores by 2037
  • Key Drivers – Include proliferation of low-cost devices, expansion of mobile application functionalities, increased robots adoption across industries, explosion of virtual reality assistants and chatbots, continuous advancements in robotics and drones, and increased adoption of 3D printers


Market Disruption


Consumer Durables, Consumer Non-Durables, Healthcare/Health Sciences, Transportation and Logistics, Wholesale and Retail Trade


Date Last Updated

February 23, 2018

Leave a comment