Proof Point
More than 30% of consumer-focused companies surveyed by KPMG already use chatbots, 3D printing, Internet-of-Things, robotics, and geospatial technologies
Current Use of and Planned Investment by 2019 in Selected Technologies
2017 (percentage of respondents)
 
| Note: | Data based on KPMG’s 2017 Top of Mind Survey of 526 executives from 31 countries, working in food, drink, or consumer goods manufacturing and/or retail sectors | 
Proof Point Findings
- Currently Used Technologies – More than three in ten respondents already invested on or currently using chatbots (37%), 3D printing (33%), IoT (33%), robotics (32%), and geospatial technology (32%)
- Emerging Technologies – IoT (44%), 360 videos (44%), 3D printing (42%), virtual/ augmented reality (42%), and geospatial technology (41%) identified as top technologies to invest in by 2019
- Cognitive Robotics – 16% of respondents already use cognitive robotics (i.e. robots using artificial intelligence), with another 32% planning to invest in it through 2019, a 200% increase
- Key Drivers – Include exponential advances and drop in cost of core technologies (e.g. computing power, sensors, etc.), increasing adoption of emerging technologies, intensifying competitive environment, and heightening need to optimize business processes
| Accelerator | |
| Sector | 
Consumer Durables, Food and Beverage, Wholesale and Retail Trade
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| Source | 
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| Date Last Updated | 
February 7, 2018
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