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Briefing
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- Watson for Tax Preparation – Tax preparation company H&R Block partnered with IBM to use Watson to help tax professionals prepare tax returns
- Training Watson – Learned 74,000 pages of federal tax code and thousands of tax-related questions from H&R Block’s six decades of tax preparation data
- Tested in 100 Offices – Tested successfully in 100 H&R Block offices in January 2017 and will be deployed in company’s retail network for filing season
- Tax Preparation Tasks – Include helping provide accurate answers to tax-related questions, reduce tax liabilities and potentially increase chances of refund, as well as making visits to H&R Block more engaging
- IBM New Business Revenue – IBM's new businesses including analytics, cloud, mobile computing, security, and Watson divisions currently make up 41% of IBM’s total revenue, achieving milestone ahead of 2018 timeline
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Accelerator
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Business Model and Practices
Business Model
and Practices
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Sector
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Financial Services, Information Technology
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Organization
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H&R Block Inc., International Business Machines Corp.
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Source
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Original Publication Date
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February 2, 2017
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