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Briefing
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- Delivery Lockers Expansion – Amazon continues to expand “Hub” apartment delivery lockers, now available to more than 500,000 residents in U.S.
- Background – Started in 2011 as alternative way to receive packages from Amazon
- How It Works - Customers can find nearby lockers through Amazon.com address book, with lockers able to open upon entering code sent via e-mail
- Open Model – Customers can receive packages from retailers other than Amazon
- Competition – Could compete with retail mailbox stores and existing package lockers
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Accelerator
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Market Disruption
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Business Model and Practices
Business Model
and Practices
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Sector
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Transportation and Logistics, Wholesale and Retail Trade
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Organization
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Amazon.com Inc.
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Source
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Soper, T., "Amazon’s ‘Hub’ apartment delivery lockers now available to 500K residents across U.S.",
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Bishop, T., "Amazon’s new ‘Hub’ delivery lockers will accept packages from any sender",
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Bishop, T., "Exclusive: Hands-on with Amazon Locker, now working",
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Knight, S., "Amazon Hub delivery lockers roll out across the US",
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Rubin, B., "Amazon Hub lockers now available to 500,000 US residents",
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AcceleratingBiz analysis
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Original Publication Date
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June 19, 2018
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