U.K. and U.S. Smart Home Device Users’ Voice Assistant Utilization

U.K. and U.S. Smart Home Device Users' Voice Assistant Utilization
U.K. and U.S. Smart Home Device Users' Voice Assistant Utilization

Proof Point

Alexa reported by GlobalWebIndex as most used AI-enabled assistant by smart home device users in U.S. and U.K, as of August 2018

U.K. and U.S. Smart Home Device Users' Voice Assistant Utilization

August 2018 (percentage)

Note: Data from GlobalWebIndex What's The Next Big Thing for Voice Assistants in 2019? survey of 1,173 smart home assistant users and 2,602 smartphone assistant users aged 16-64 in U.S. and U.K.

Proof Point Findings

  • Voice-Controlled Smart Assistant – Artificial intelligence application that uses voice recognition, natural language processing, and speech synthesis to converse with users and assist in completing tasks through internet (e.g. Siri, Alexa, Cortana)
  • Top Home Assistants – Three in four smart home users in U.K. and U.S. used Amazon Echo’s Alexa on owned devices as of August 2018, followed by Google Assistant (57%) and Apple's Siri (56%)
  • Trailing Players – Microsoft's Cortana and Samsung's S Voice follow behind with 33% and 12% user adoption, respectively
  • Key Growth Drivers – Include increasing adoption of virtual assistants, improving network connectivity, and growing consumer demand for solutions that will provide convenience and improve accessibility

Accelerator

Sector

Cross-sector

Source

Date Last Updated

November 28, 2018

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