Top Internet-of-Things Benefits According to Decision Makers

Top Internet-of-Things Benefits According to Decision Makers

Proof Point

Improved product quality, enhanced decision making, and better customer interactions identified as top benefits of Internet-of-Things in Cisco survey

Top Internet-of-Things Benefits According to Decision Makers

2017 (percentage)

Note: Data based on Cisco’s web-based survey of 1,845 information technology (IT) and business decision-makers in U.S., U.K., and India

Proof Point Findings

  • Product and Customer Service Improvements – Improved product quality and performance (47%), and enhanced customer interactions (44%) identified as top benefits of Internet-of-Things to companies, according to Cisco survey
  • Efficient Internal Processes – Data from IoT also helped improve decision making (46%), lower costs (45%) and reduce maintenance or downtime (42%)
  • Key Drivers – Include proliferation of low-cost sensors, expanding cloud and big data applications, and improved network connectivity

Accelerator

Business Model and Practices

Business Model
and Practices

Sector

Information Technology

Source

Date Last Updated

April 27, 2018

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