Technology-Enabled Disruptions Impacting Transportation

Technology-Enabled Disruptions Impacting Transportation

Proof Point

Technology advancements enabling disruptions in public transportation through ride-hailing, ride-sharing, and car-sharing platforms

Technology-Enabled Disruptions Impacting Transportation

Proof Point Findings

Technology-Enabled Disruptions

  • Ride-hailing – Hail rides from a provider’s network of freelance drivers using private cars through mobile apps (Uber, Lyft)
  • Ride-sharing – Join carpools going through fixed routes with other commuters and drivers using mobile apps (UberPool, Lyft Line, Waze Carpool)
  • Car-sharing – Rent or lease cars through online marketplaces (Zipcar, Turo, GetAround)

Disrupted Groups

  • Taxi operators, drivers and mass transit systems – Declining rides as passengers increasingly use on-demand, more convenient transportation services
  • Traditional car rental companies – Decreasing rentals as customers shift to peer-to-peer rental platforms offering more cost-effective rentals and wider range of cars
  • Car manufacturers – Slowing sales growth as customers increasingly prefer using technology-enabled transportation services than owning vehicles themselves

Consumer Benefits

  • Accessible – Procure rides on-demand and access areas uncovered by public transportation easier
  • Convenient – Conserves time by using app-based requests and scheduling functionalities
  • Comfortable – Helps avoid congested mass transit systems and fixed heavy traffic routes
  • Personalized – Provides wide range of choices, in terms of routes, type of service (e.g. economy, luxury), and type of car (car rentals)
  • Alternative Income Sources – Provides new income streams by being independent chauffeurs or leasing underutilized vehicles


Market Disruption


Date Last Updated

April 26, 2017

Leave a comment