Consumer Confidence in Security of Their Online Data

Consumer Confidence in Security of Their Online Data

Proof Point

Accenture survey found consumers who lack confidence in security of their online data rose to 58% in 2017

Consumer Confidence in Security of Their Online Data

2017 (percentage of global respondents)

Note: Data based on Accenture’s 2017 Digital Consumer Survey of 25,996 online consumers in 26 countries

Proof Point Findings

  • Lack of Confidence – More (58%) online consumers in 2017 Accenture survey lacking confidence in security of their online data, compared to 55% in 2014, with those not totally confident almost doubling to 13% from just 7% in 2014
  • Declining Consumer Confidence – Respondents totally confident on security of online data, regardless of website, dropped from range of 17-18% between 2014 and 2016 to 14% in 2017
  • Key Drivers – Include proliferating and increasing sophistication of cybersecurity threats, greater demand for online security among consumers, and rise in government regulation punishing companies for mishandling consumer data

Accelerator

Market Disruption

Sector

Information Technology

Source

Date Last Updated

March 29, 2018

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