Dozens of food delivery startup Door Dash customers said their accounts had been hacked with perpetrators making fraudulent orders

Briefing

Dozens of food delivery startup Door Dash customers said their accounts had been hacked with perpetrators making fraudulent orders

October 4, 2018

Briefing

  • Fraudulent Orders – Dozens of customers notified food delivery startup Door Dash through Twitter that their accounts have been hacked, with perpetrators using their accounts to make fraudulent purchases
  • Changed Account Information – Some customers said hackers changed their e-mail address so they could not regain access to their account, until they contacted customer service
  • No Response – Many said they did not get a response from Door Dash
  • No Data Breach – Door Dash said it did not have a data breach, pointing that hackers were using same usernames and passwords obtained from different websites
  • Unique Passwords – Six customers were found to have unique passwords for Door Dash and three have used complex password generators but were still hacked, according to TechCrunch

Accelerator

Sector

Wholesale and Retail Trade

Organization

DoorDash

Source

Original Publication Date

September 26, 2018

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