Briefing
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- CIMB’s e-KYC – CIMB Bank Bhd received Malaysia’s first regulatory sandbox approval, set of regulations that allow businesses to test products and services in real markets with real customers, for electronic Know-Your-Customer (eKYC), allowing conduct of paperless identity verification for existing and new customers
- Better Customer Experience – Allows credit card and personal loan applications to be conducted online for new customers and via online banking portal and automated teller machines for existing clients
- CIMB Digital Proposition – e-KYC expected to strengthen CIMB’s digital proposition, which currently facilitates 95 percent of transactions via digital and self-service platforms
- Expanding Markets – Digital banking experience for CIMB customers already enjoyed by client base in Malaysia, Indonesia, Singapore and Thailand, and will be extended to Vietnam and Philippines
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Accelerator
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Market Disruption
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Business Model and Practices
Business Model and Practices
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Source
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Original Publication Date
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November 23, 2017
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