CIMB Bank received Malaysia’s first sandbox approval for electronic Know-Your-Customer (e-KYC) on banking services

Briefing

CIMB Bank received Malaysia’s first sandbox approval for electronic Know-Your-Customer (e-KYC) on banking services

December 2, 2017

Briefing

  • CIMB’s e-KYC – CIMB Bank Bhd received Malaysia’s first regulatory sandbox approval, set of regulations that allow businesses to test products and services in real markets with real customers, for electronic Know-Your-Customer (eKYC), allowing conduct of paperless identity verification for existing and new customers
  • Better Customer Experience – Allows credit card and personal loan applications to be conducted online for new customers and via online banking portal and automated teller machines for existing clients
  • CIMB Digital Proposition – e-KYC expected to strengthen CIMB’s digital proposition, which currently facilitates 95 percent of transactions via digital and self-service platforms
  • Expanding Markets – Digital banking experience for CIMB customers already enjoyed by client base in Malaysia, Indonesia, Singapore and Thailand, and will be extended to Vietnam and Philippines

Accelerator

Market Disruption

Business Model and Practices

Business Model
and Practices

Source

Original Publication Date

November 23, 2017

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