Artificial Intelligence

Accelerator > Core Technologies

Artificial intelligence systems enabling automation of business processes, potentially replacing humans in repetitive jobs

Definition

  • Rapidly-advancing capability of computer systems leveraging machine learning, deep learning, and other artificial intelligence to perform analysis comparable, if not better, than human beings (also known as "Cognitive Technologies")

Outlook

  • Increased business adoption of artificial intelligence
  • Emergence of smart, virtual personal assistants integrating information across platforms, helping users make intelligent decisions and manage lives more effectively
  • Evolved AI systems becoming emotionally aware, interacting with humans, recognizing, processing and responding to changes in voice, facial expressions and body languages
  • Emergence of AI systems that replace humans in performing repetitive and some high-skilled jobs

Implications

  • Transforming customer relationships by helping provide more responsive, personalized and better customer service
  • Pushing human workers to build new value-added skills
  • Enabling systems to act independently and perform complex tasks

Are you integrating Artificial Intelligence appropriately into your business, replacing repetitive tasks and enabling human talent to take on value-added roles?