Work Function: Customer Experience and Service
Facebook announced Calibra, new subsidiary that will offer financial services for Libra cryptocurrency network, on June 18, 2019
Tan Tock Seng Hospital from Singapore worked with 3D printing company Forefront Additive Manufacturing to produce custom ankle-foot braces for patients in less time
Swiss bank UBS using algorithmic trading in foreign exchange business to help clients find better deals when prices are volatile
Pakistan government worked with Financial Action Task Force to impose regulations and licensing schemes on cryptocurrency firms
Central Bank of Brazil launched Din, continuously available chatbot that issues certificates and facilitates citizens’ access to financial information
Spanish bank BBVA issued first green bond, worth €35 million (approximately $40 million), on blockchain from insurance firm Mapfre
U.S. Companies’ Top AI Use Cases
U.S. companies using AI to solve variety of problems across business functions, with IT automation and quality control mentioned most frequently in 2018 Deloitte study