Briefing
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- Employee Training in Virtual Reality – Food chain restaurant Kentucky Fried Chicken (KFC) implementing virtual reality to train employees to make signature Original Recipe fried chicken
- VR Game – Called "The Hard Way – a KFC Virtual Training Escape Room," game teaches five steps to frying chicken, including inspecting, rinsing, breading, racking and pressure frying
- Technology – Uses Oculus Rift headset with game designed by ad agency Wieden+Kennedy
- Other VR Implementations – Could include use of VR in regional general manager training classes, quarterly franchise meetings, and employee onboarding
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Business Model and Practices
Business Model and Practices
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Sector
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Food and Beverage, Information Technology
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Organization
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Yum! Ltd.
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Source
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"KFC creates virtual world to train its real-world cooks 'The Hard Way',"
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Vanian, J., "KFC employees can fry chicken in virtual reality",
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Taylor, K., "KFC has a terrifying new game to train employees",
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Filloon, W., "KFC’s new employee training game is a virtual reality nightmare",
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AcceleratingBiz analysis
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Original Publication Date
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August 24, 2017
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