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Briefing
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- Massive Data Breach – British Airways suffered massive data breach, with personal and financial data of 380,000 customers stolen by hackers
- Two-Week Period – Customers that had transactions with British Airways through its website and mobile app between August 21 and September 5, 2018 were said to be affected
- Company Actions – British Airways sent e-mail to affected customers notifying them of breach on September 7, 2018 and has asked National Crime Agency and National Cyber Security Centre for help with investigations
- Consumer Actions – Affected customers advised to contact banks and credit card providers to prevent malicious activity, with users encouraged to change online passwords
- Potential GDPR Violation – British Airways suffered first of major data breaches since enactment of GDPR, which could see company being fined with tougher penalties if found it did not do enough to protect customer information
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Accelerator
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Market Disruption
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Sector
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Transportation and Logistics
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Organization
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British Airways, International Airlines Group S.A.
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Source
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Original Publication Date
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September 7, 2018
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