Proof Point
Deloitte survey found majority of companies have weak to adequate capabilities in building employee experience, with only 10% to 23% rating themselves "Excellent" on included categories
Global Respondent Ratings of Company’s Employee Experience Capabilities
2017 (percentage)
| Note: | Data from Deloitte's 2017 Global Human Capital Trends report of 10,400 business and HR leaders across 140 countries, of which 22% came from large companies (more than 10,000 employees), 29% from medium-sized companies (1,000–10,000 employees), and 49% from small companies (fewer than 1,000 employees) |
Proof Point Findings
- Employee Experience – Employee perception of work experiences and environment in response to organizational interactions and activities
- Weak Experience Brand – Deloitte survey found only less than one-fourth of respondents have employers with excellent capabilities in building strong employee experience brands, as well as helping them balance personal and professional goals and demands, with majority only having weak to adequate capabilities
- Design Thinking Improvements – Around half rated their employers with having weak usage and understanding of design thinking (i.e. using creative strategies to solve complex problems) in employee experience
- Key Growth Drivers – Include accelerating return on employee experience investment, growing workforce demand for work-life balance, and increasing difficulty in developing and retaining talent
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Market Disruption |
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Business Model and Practices Business Model |
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Sector |
Cross-sector
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Date Last Updated |
November 25, 2017
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