Data from six million Verizon customers leaked online due to misconfigured cloud server

Briefing

Data from six million Verizon customers leaked online due to misconfigured cloud server

August 13, 2017

Briefing

  • Cloud Data Leak – Verizon suffered online data leak due to third-party provider NICE Systems' incorrect configuration of cloud-based repository file in Amazon AWS S3 storage unit, affecting six million customers
  • Compromised Data – Cloud-based file contained customer names, addresses, account information and personal identification numbers
  • Negative Implications – Could give scammers access to customers' account through customer care portal, but Verizon confirmed that no loss or theft of additional Verizon customer information has occurred
  • NICE Systems Contract – Third-party provider hired to help improve residential and small business self-service customer portal

Accelerator

Sector

Telecommunications

Organization

NICE Systems, Verizon

Source

Original Publication Date

July 12, 2017

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