Former Alipay employee who illegally downloaded and sold customer data in police custody

Briefing

January 8, 2014

Briefing	Rogue Employee – Former employee downloaded 20 gigabytes of customer data including mobile numbers, home and e-mail addresses, and purchase histories before 2010 Data Sold – Data was sold to other companies, mostly e-commerce firms, looking to target advertisements to online shoppers Reported to Authorities – Incident reported to authorities with suspect already in custody Company Apology – Alipay issued formal apology on January 5, 2014
Accelerator	Cybersecurity
Sector	Financial Services, Information Technology
Organization	Alibaba Group Holding Ltd., Alipay.com Co. Ltd.
Source	Yu, A., "Alipay sorry for customer data leak", ZDNet, http://www.zdnet.com/; Xu, K., "Alipay apologizes for 20 gigabyte employee data breach", Payment Week, https://paymentweek.com/; AcceleratingBiz analysis
Original Publication Date	January 7, 2014

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