Microsoft takes lead from Salesforce in enterprise SaaS market helped by ubiquitous presence

Briefing

Microsoft takes lead from Salesforce in enterprise SaaS market helped by ubiquitous presence

December 15, 2016

Briefing

  • Market leadership – Microsoft surpassed Salesforce for first time in 2016Q2 with 15% share of worldwide enterprise software-as-a-service market compared to Salesforce’s 14%
  • Ubiquitous advantage – Holds top three spots in collaboration tools (#1), CRM (#2), and other SaaS products (#3) while Salesforce continues to lead market in CRM
  • Enterprise SaaS market – Grew 33% year-over-year and made more than $11 billion of revenues during the period with projected value between $44 billion to $48 billion in 2016
  • Fastest growing – Enterprise resource planning (ERP) segment posted strongest increase of 49% with Oracle growing fastest among companies

Accelerator

Sector

Information Technology

Organization

Microsoft Corp., Salesforce.com Inc.

Source

Original Publication Date

September 2, 2016

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