MARKET DISRUPTIONS
Macro customers, competitors and broader business environment disruptions driven by accelerators
Discriminating, unfaithful customers with undiscovered needs, armed with greater information and choices
Consumers increasingly valuing accessing products and services via the "sharing economy," rather than buying dedicated assets upfront that ...
Customers increasingly seeking offerings personalized to them, on-demand delivery, and self-service transactions that can be completed quic...
Faced with increased product choices and close-to-perfect information, empowered customers have greater power becoming more discriminating ...
Customers expect companies to engage them across multiple digital and physical touch points at any point of their experience, in increasing...
Unexpected and intensifying competition from legacy companies, startups and substitutes
Expect increased cross-industry convergence as products and services become more digitized
Established incumbent companies are vulnerable to market disruptions, and thus must learn to innovate continuously or face eventual decline
Small companies increasingly able to innovate and scale rapidly with lower capital requirements, by leveraging third-party assets, efficien...
Enabled by global commerce platforms, cost advantages, and decentralized innovation inputs, viable competitors increasingly emerge from int...
Increasing reliance on scarce smart, creative talent as well as non-payroll freelancers as traditional routine jobs disappear
Employers are embracing dynamic roles and schedules, performance-based compensation, health and wellness programs and personalized developm...
Enabled by cloud-based freelance platforms and professionals seeking career flexibility, companies are leveraging external resources as nee...
An increasing number of repetitive jobs are being displaced by technology-enabled automation across both low- and high-skilled professions
Increasing demand for STEM, creative, critical-thinking and subject matter expertise with employees committed to lifelong learning to remai...
Companies are navigating shifting generations of workers, creating diverse and safe environments, and determining best way to leverage immi...
Proliferating sources of traditional and emerging private and public capital, sourced on increasingly global basis
AI-based systems help manage increasing volume of market and macroeconomic data enabling companies to make faster and more accurate predict...
Low-cost, basic banking solutions, often delivered through mobile devices, are helping financial institutions serve unbanked populations, e...
Crowd-based financing provide companies with opportunities to tap alternative sources of capital, including rewards-based and equity crowdf...
Growing capital markets in emerging economies are providing alternative sources of funds and opening up new markets for small companies
New monetary and payment processing systems are transforming how individuals and companies complete financial transactions
Competing fintech companies unbundling traditional banking to offer greater choice and more competitive financial services to businesses an...
Broad mix of highly-capable global and local suppliers reduce assets required, increase flexibility and improve efficiencies
Coopetition helps companies achieve economies of scale, penetrate new markets, strengthen market positions, and provide unique value propos...
Companies are entering into innovation partnerships with players from other industries to integrate and develop new offerings, improve proc...
Companies increasingly deploy sensors, IoT and analytics to improve transparency, responsiveness and coordination, optimizing cost/performa...
Companies are experimenting with next-generation logistics, such as crowd shipping, drone delivery, autonomous fleets and other nontraditio...
Lagging laws and regulations as government policies fail to keep up with rapid change
Many government policies aim to optimize human capital, such as improving education, promoting education and managing immigration
As global concerns about climate change increase, countries increasingly take steps to reduce greenhouse gas emissions and promote broader ...
Countries use industrial policies to stimulate innovation, improve competitiveness and regulate international trade
Governments increasingly challenged to balance the protection of intellectual property with the ability to innovate on top of existing cont...
As news of digital hacks and data breaches accelerate, governments may take additional steps to ensure the cybersecurity and privacy of the...
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